Conflict Resolution – Virtual Classroom

Course Access: Lifetime
Course Overview

Aims:

To enable colleagues to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed as part of the strategy on dealing with violence against colleagues in the workplace, and to support all colleagues dealing with the public who may need to deal with potentially violent situations.

 

Audience:

All colleagues, especially those in front line positions

 

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