Jayne Hyde

Jayne has worked in health and social care for over 10 years and has been a dedicated Apprenticeship Co-ordinator with the TLE team since January 2022, bringing a wealth of customer service skills and a strong ability to motivate and support learners.

She co-ordinates all apprenticeship expressions of interest. She engages with applicants, registers their details on the apprenticeship tracker, creates their online apprenticeship accounts, collects relevant documents for enrolment and guides them through to induction. This aspect of her role is her favourite, as it allows her to connect directly with applicants, drawing on her extensive customer service background.

Jayne’s own experience as an apprentice gives her a unique perspective and appreciation for the hard work and dedication of learners. She finds great satisfaction in supporting individuals as they embark on their learning journeys, ensuring they are motivated and aware of their eligibility and opportunities.

Her customer-focused approach is key to her success. She excels in making applicants feel valued and supported, using her excellent communication skills to provide clear guidance and encouragement. Her dedication to helping learners take their first steps into apprenticeship programmes is a testament to her commitment to their success and her passion for fostering educational growth.