Business Support & Leadership
The Business Support apprenticeship is ideally suited for individuals working in a business role across any industry. It aims to develop learners’ highly transferable knowledge,
understanding and skills across a range of administrative practices and tasks, which can be applied
to all industries.
Business Support & Leadership
The Coaching Professional apprenticeship is ideal for professionals who wish to use coaching as a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.
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Business Support & Leadership
The Customer Service Practitioner apprenticeship is designed for learners in customer Service and covers a range of roles such as receptionist, customer service assistant and customer service administrator.
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Business Support & Leadership
The role of a customer service specialist is to deliver high quality products and services to the customers of their organisation. The roles where this qualification could be useful include customer service manager, customer service executive, customer service team leader.
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Business Support & Leadership
The Operations Manager course is ideal for professionals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. Roles may include: operations manager, regional manager, divisional manager, department manager and specialist managers.
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Business Support & Leadership
The Team Leader apprenticeship is ideally suited for colleagues taking their first step into line management, or those with some experience of managing a team or project. Roles you can progress into include service manager, team leader, project manager, practice manager, business development manager
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